← How Insurance Claims Work · Lesson 2 of 3
Life claims for the family
This lesson is not yet available in that language; showing English for now.
If a policyholder passes away, the nominee informs the insurer and submits:
- Claim form and original policy (or a copy if lost)
- Death certificate
- Nominee's ID, address proof and bank details
- Medical records or police report, depending on the case
The insurer may ask for more documents. Keep calm, keep copies, and ask for help; you do not have to do it alone.
🙋 Talk to an expert
Facing a claim? Our Claim Desk will guide you through documents and follow-up, free of charge.
❓ Ask a question about this lesson
Our team will reply by call or WhatsApp, free of charge.
⚖️ This content is for general education and awareness only. It is not a recommendation to buy any product. Please speak to us for guidance on your own situation. Insurance is the subject matter of solicitation. For more details on risk factors, terms and conditions, please read the sales brochure / policy wording carefully before concluding a sale. Mutual fund investments are subject to market risks; read all scheme-related documents carefully. Past performance is not indicative of future returns. Tax benefits are as per prevailing tax laws, which are subject to change. We are insurance agents / mutual fund distributors. For mutual funds we offer guidance as a distributor and do not charge advisory fees. IRDAI / AMFI registration details to be added.