Claim Desk
A policy is a promise. This is where we show how we keep it. Claims help: call or WhatsApp any time; after 8 pm leave a message and we call back first thing in the morning.
—Claim stories will be shown here
Need claim help now?
Hospital admission, accident, death claim or vehicle damage: tell us and we will guide you step by step.
Claim checklist
Health (cashless)
- Health card / policy number and ID proof
- Inform insurer or TPA within 24 hours of emergency admission (48 hours for some)
- Hospital fills the pre-authorisation form
- Keep all bills, reports and discharge summary
Life / death claim
- Death certificate and policy document
- Nominee's ID, address proof and bank details
- Claim form from the insurer
- Medical records or police report as applicable
Vehicle
- Inform insurer before repair
- Photos of damage, RC, driving licence
- FIR for theft or third-party injury